Privacy Policy
Last Updated: August 11, 2026
AdHouse Marketing (“AdHouse,” “we,” “us,” or “our”) provides advertising and marketing services primarily to home improvement and home service businesses in the United States.
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.
1. Information We Collect
When you interact with AdHouse Marketing through our website, advertisements, lead forms, landing pages, email, SMS/text messages, phone calls, or other marketing channels, we may collect information including:
- Name
- Email address
- Phone number
- Company name
- Website
- Business location
- Information about your business, advertising activities, and marketing needs
- Information you voluntarily provide through forms, calls, emails, text messages, or other communications with us
We may also automatically collect certain information through commercially available advertising, analytics, attribution, and marketing technologies. This may include IP address, browser or device information, referring source, website activity, advertisements you interacted with, pages visited, form submissions, conversion information, and similar information used for advertising measurement and optimization.
2. How We Use Your Information
We primarily use your information to respond to your inquiry and facilitate our interaction with you.
We may use your information to:
- Respond to inquiries about our services
- Contact you regarding your request
- Schedule and manage consultations or appointments
- Follow up regarding your interest in our services
- Provide requested services or information
- Send transactional communications
- Send marketing and promotional communications when applicable
- Maintain records of our communications
- Measure website and advertising performance
- Attribute leads and inquiries to advertising campaigns
- Improve our advertising, website, services, and customer experience
- Protect our business and comply with applicable legal requirements
If you inquire about our services, we may follow up with you by phone, email, or SMS/text message as permitted by your communication preferences and applicable consent.
We aim to keep our communications reasonable and relevant. We do not intend to overwhelm you with unnecessary messages.
3. SMS/Text Messaging
AdHouse Marketing may send transactional and marketing SMS/text messages when you have provided the applicable consent.
Transactional Messages
If you separately consent to transactional communications, we may send messages related to your account, appointments, services you have requested, confirmations, notifications, and other service-related communications.
Message frequency may vary. Message and data rates may apply.
Marketing and Promotional Messages
If you separately consent to marketing and promotional communications, AdHouse Marketing may send you marketing or promotional SMS/text messages, including messages sent using automated technology.
These messages may include information about our advertising and marketing services, offers, promotions, service updates, and other marketing communications.
Your consent to receive marketing messages is separate from your consent to receive transactional messages.
Message frequency may vary. Message and data rates may apply.
Non-sharing Clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Opt-Out
You may opt out of SMS/text messages at any time by replying STOP.
You may reply HELP for assistance.
We will process valid opt-out requests in accordance with applicable requirements. After opting out, you may receive a one-time message confirming your opt-out.
Opting out of marketing SMS messages does not necessarily prevent us from sending communications that are permitted without marketing consent, such as certain messages specifically requested by you or otherwise permitted by applicable law.
We do not sell, rent, or transfer your SMS consent or phone number to third parties for their own marketing or promotional purposes.
4. Email Communications
We may send emails related to your inquiry, appointments, requested services, or our business relationship with you.
We may also send marketing or promotional emails.
Marketing emails will provide a method for opting out of future marketing communications.
You may unsubscribe at any time by following the Unsubscribe instructions included in our marketing emails.
We will honour applicable email opt-out requests and will not intentionally continue sending promotional emails after your request has been processed.
Unsubscribing from marketing emails does not prevent us from sending transactional or service-related emails when appropriate.
5. How We Share Your Information
AdHouse Marketing does not sell your personal information.
We do not publish your personal information or provide it to unrelated third parties for their own independent marketing purposes.
We may share or process information through third-party service providers that help us operate our business and provide our services.
These may include:
- Advertising platforms
- Customer relationship management (CRM) systems
- Email and SMS communication providers
- Phone and communications providers
- Analytics and attribution platforms
- Website hosting and technology providers
- Scheduling systems
- Marketing automation providers
- Payment or billing providers, where applicable
- Other vendors necessary to operate and improve our services
These service providers may process information as necessary to provide services on our behalf and may maintain their own privacy and data-handling practices.
We may also disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, governmental requests, or other legal processes, or when reasonably necessary to protect our rights, customers, property, security, or business.
6. Cookies, Pixels, Analytics and Advertising Technologies
We use commercially available advertising, analytics, tracking, attribution, and marketing technologies to operate and improve our website and advertising campaigns.
These technologies may include:
- Cookies
- Advertising pixels
- Analytics tags
- Conversion tracking
- Advertising identifiers
- Website analytics
- Call and lead attribution technologies
- Similar tracking and measurement technologies
These technologies may help us understand how visitors found our website, which advertisements generated visits or inquiries, which pages visitors viewed, whether visitors completed forms or other actions, and how our advertising campaigns perform.
We may use this information to measure advertising effectiveness, attribute inquiries and conversions, optimize campaigns, improve our website, and better understand how prospective customers interact with our marketing.
Information collected through these technologies may also be processed by the applicable advertising, analytics, and technology providers according to their respective privacy policies.
7. Consent Records
Where consent is required for particular communications, we may maintain records documenting that consent.
These records may include information such as:
- The phone number or email address provided
- Date and time of consent
- The form, website, advertisement, or other source through which consent was provided
- The consent language presented at the time
- Communication preferences selected
- Opt-out or consent withdrawal requests
We maintain these records for legitimate business, compliance, and record-keeping purposes.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain appropriate business records, comply with applicable legal obligations, resolve disputes, and protect our legitimate business interests.
When information is no longer reasonably necessary for these purposes, we may delete or anonymize it in accordance with our data-retention practices.
9. Data Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
10. Your Privacy and Communication Choices
Depending on applicable law, you may contact us to request access to, correction of, or deletion of certain personal information we maintain about you.
You may also change your communication preferences at any time.
To stop marketing SMS/text messages, reply STOP.
For SMS assistance, reply HELP.
To stop receiving marketing emails, use the Unsubscribe option provided in our marketing emails.
You may also contact us directly regarding your privacy or communication preferences.
11. State Privacy Rights
Residents of certain U.S. states may have additional rights regarding their personal information under applicable state privacy laws.
Depending on your state of residence and whether the applicable law applies to AdHouse Marketing, these rights may include the right to request access to, correction of, or deletion of personal information, or information regarding how personal information is collected, used, or disclosed.
To submit a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
12. Children’s Privacy
Our services are intended for businesses and adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technologies, or applicable requirements.
When changes are made, the updated Privacy Policy will be posted on this page and the “Last Updated” date will be revised.
14. Contact Us
If you have questions about this Privacy Policy, our communication practices, or personal information we maintain about you, please contact:
AdHouse Marketing
Email: info@adhouse.ca
Mailing Address: 337 Nonius st., K2V 0E1, Ottawa, Canada
Website: https://adhouse.ca